About us

COVID UPDATE: We are continuing to take on new referrals as well as supporting existing clients in accordance with government restrictions.  If you wish to contact a member of our Team, please go to Our Team page for staff email addresses and work mobile numbers. Thank you.  April 2021


Norfolk County Council has commissioned services across the county to help tackle loneliness and social isolation.

In South Norfolk, Broadland, Norwich and Great Yarmouth, the serviced are delivered by Better Together, a bespoke partnership of voluntary groups, charities and social enterprises led by Voluntary Norfolk. Elsewhere in the county, similar services are delivered by CAN Connect (North Norfolk and Breckland) and LILY (King’s Lynn and West Norfolk.)

The services offer 1-to-1 support to adults (18+) whose loneliness is the primary issue affecting their health & wellbeing.  Clients are supported to:

The services can also form part of a wider package of support for individuals where loneliness is a symptom of other more complex challenges, such as caring responsibilities, mental or physical ill health or debt.