Referral Information

COVID UPDATE: We are continuing to take on new referrals as well as supporting existing clients in accordance with government restrictions.  If you wish to contact a member of our Team, please go to Our Team page for staff email addresses and work mobile numbers. Thank you.  April 2021

To Make a Referral

If you would like to refer a client for support, please complete our online Eligibility and Referral form or complete this Word document and submit it via email.

Where We Operate

Better Together, together with CAN Connect and LILY, is part of a package of services funded by Norfolk County Council to help tackle loneliness and social isolation.  Better Together delivers services in Norwich, Great Yarmouth, South Norfolk and Broadland. If your client is located in North Norfolk, Breckland or West Norfolk please refer to CANConnect or AskLILY.

Download our leaflet  BTN CAN LILY Loneliness and Social Isolation Services 2021


For further information and guidance about loneliness including local statistics go to our Resources page.